Moorfleeter Deich 216, 22113 Hamburg
+49 1774661716info@bastcom.deMon–Fri: 09:00–18:00

bastCOM Care

Your websites. A clear overview.

bastCOM Care combines ongoing maintenance with a central overview: availability, backups, updates, security findings and reports are combined in one place. For individual company websites and for agencies with multiple customers.

Managed Portal

Status and reports for your own website – with the access and update rights appropriate to the package.

Agency Edition

Centrally manage customers and websites, plan maintenance windows and document the support.

Managed prices

For individual company websites

Three clear entry points: from the pure status portal to the complete maintenance service.

Managed Portal

Read-only

19 € / Month

Status portals and reports without active update function.

  • Status Portal
  • See SLA and Incidents
  • Monthly report

Managed Care

Full service

from €149 / month

Maintenance, safety and ongoing support from a single source.

  • Monitoring, updates and backups
  • Security Baseline
  • Documented support

Agency Edition

For agencies and several customer websites

Basic fee plus included websites. The model grows with your agency and remains transparently calculable.

Starter

29 € / Month

  • 10 sites included
  • thereafter €1.50 per website
  • WordPress and Joomla

Scale

149 € / Month

  • 150 sites included
  • thereafter €1.25 per website
  • For larger stocks

What is included

A central view of operation and maintenance.

Care bundles the ongoing tasks, which are otherwise distributed over several tools, mails and individual maintenance processes.

Monitoring & Status

Condition, availability and important operating information centrally visible.

Backups & updates

Plan updates in a comprehensible way and take into account the necessary backups before making changes.

Reports & Documentation

Maintenance, status and relevant events documented and prepared for customers.

Set up Care to suit your business.

Whether individual company website or agency with many customers: We look together, which variant and what scope are useful.

More than updates: the extended care functions

Available functions depend on package, CMS, connected connector and built-in integrations. Not every check is automatically active in each package.

Safety in view

Centrally view and edit security findings, file changes and known problems.

Updates with way back

Plan updates, use backups before changes and use supported recovery and rollback functions.

Performance & Links

Loading time checks and broken links help to detect technical flaws and problems for visitors.

Monitoring of legal sources

Technically check related legal texts and sources. Results support maintenance, but do not replace legal advice.

AI as support

AI-based summaries and explanations make technical findings more understandable and support the examination.

Customer Portal & Reports

Customers receive the status information and reports released for them. Roles and rights limit the available actions.

Questions about Care

Answers to packages, updates and backups · Requesting individual scope