bastCOM Care
Your websites. A clear overview.
bastCOM Care combines ongoing maintenance with a central overview: availability, backups, updates, security findings and reports are combined in one place. For individual company websites and for agencies with multiple customers.
Managed Portal
Status and reports for your own website – with the access and update rights appropriate to the package.
Agency Edition
Centrally manage customers and websites, plan maintenance windows and document the support.
Managed prices
For individual company websites
Three clear entry points: from the pure status portal to the complete maintenance service.
Managed Portal
Read-only
19 € / Month
Status portals and reports without active update function.
- Status Portal
- See SLA and Incidents
- Monthly report
Recommended
Managed Portal
Update Access
49 € / Month
Portal with update function and backup before updates.
- Start updates via Care Tool
- Backup before updates
- Maintenance Window recommended
Managed Care
Full service
from €149 / month
Maintenance, safety and ongoing support from a single source.
- Monitoring, updates and backups
- Security Baseline
- Documented support
Agency Edition
For agencies and several customer websites
Basic fee plus included websites. The model grows with your agency and remains transparently calculable.
Starter
29 € / Month
- 10 sites included
- thereafter €1.50 per website
- WordPress and Joomla
For growing agencies
Pro
79 € / Month
- 50 sites included
- thereafter €1.50 per website
- White Label
Scale
149 € / Month
- 150 sites included
- thereafter €1.25 per website
- For larger stocks
What is included
A central view of operation and maintenance.
Care bundles the ongoing tasks, which are otherwise distributed over several tools, mails and individual maintenance processes.
Monitoring & Status
Condition, availability and important operating information centrally visible.
Backups & updates
Plan updates in a comprehensible way and take into account the necessary backups before making changes.
Reports & Documentation
Maintenance, status and relevant events documented and prepared for customers.
Set up Care to suit your business.
Whether individual company website or agency with many customers: We look together, which variant and what scope are useful.
More than updates: the extended care functions
Available functions depend on package, CMS, connected connector and built-in integrations. Not every check is automatically active in each package.
Safety in view
Centrally view and edit security findings, file changes and known problems.
Updates with way back
Plan updates, use backups before changes and use supported recovery and rollback functions.
Performance & Links
Loading time checks and broken links help to detect technical flaws and problems for visitors.
Monitoring of legal sources
Technically check related legal texts and sources. Results support maintenance, but do not replace legal advice.
AI as support
AI-based summaries and explanations make technical findings more understandable and support the examination.
Customer Portal & Reports
Customers receive the status information and reports released for them. Roles and rights limit the available actions.
Questions about Care
Answers to packages, updates and backups · Requesting individual scope