Answers to your questions

We plan and create websites and webshops, support WordPress and Joomla and offer hosting, domains and individual extensions. Services.

Business Essential is suitable for a compact presentation with up to five content pages. Small Business offers up to ten, business up to twenty content pages as well as more resources and support. Comparison of website packages help with the selection.

In the website packages, the one-time creation and the annual services are shown separately. We note what services are included and what additional requests are charged. You can find the current overview on the respective package page.

Yes. Your website receives a content management system that allows you to edit content. We agree with you on which areas you want to maintain and whether you want an instruction.

The website packages contain a responsive design for computers, tablets and smartphones. Content, navigation and controls are adapted to the different screen sizes.

Additional content and functions can be planned according to the project. These include, for example, a blog, galleries, forms, interfaces or a webshop. We check what your existing website needs and discuss the effort before implementing it.

The website packages combine the individual creation with the respective operating and support services. Hosting packages The focus is on web space, domains, e-mail and technical resources. An existing website can be taken over after verification.

Take into account the size of your website, images and downloads, the number of your domains and mailboxes, and the databases you need. A shop or multiple applications often require more resources than a small information page.

We check the website, the domain management and the e-mail facility and plan the individual steps together with you. Existing content, required accesses and the desired process are coordinated in advance.

E-mail addresses and existing messages should be explicitly taken into account when planning the move. We clarify in advance which mailboxes and forwardings should be taken over and which settings are then required in the e-mail programs.

For BlueMail there is a Instructions for a new email account and one Instructions for an additional accountFor other programs, we will help you with the settings that match your mailbox.

The described hosting packages contain SSL, regular backups, an administration interface and Matomo for website analysis. We agree on the set-up, scope of backup and desired evaluations. Hosting overview.

Care combines website status, monitoring, updates, backups and reports. Depending on the setup, security, performance, link and legal checks as well as supporting AI summaries are added. View Care Functions and Packages.

No. The Read-only portal is for inspection. Update Access supplements released update actions. In the full service, bastCOM takes over the agreed support. Functions, permissions and procedures are set up to match the package.

CMS, extensions and technical dependencies continue to develop. Regular maintenance helps to check the condition of the website, evaluate available updates and edit abnormalities.

We check the cause and the impact on the website. Depending on the setup and the supported function, a correction, a rollback or a recovery are possible.

Backups are an important part of the backup. The key are the scope of backup, rhythm, storage and a suitable recovery route. These points are agreed according to the booked performance.

Care supports the technical testing and monitoring of connected legal sources. This does not replace individual legal advice or legal approval. Which sources and integrations are integrated depends on your website and the institution.

Describe Contact short your project, your existing website and the desired functions. Also helpful are information about target group, required pages and a desired start date.

For planning, your logo, existing texts and images, contact details, an overview of your services and, if necessary, the existing domain help. Together, we clarify what is already available and what content needs to be prepared.

This depends on the scope, the desired functions and the available content. We agree a realistic schedule after the project meeting with you. You should already mention special dates at the request.

Yes. We look at the existing structure, the content and the technical basis. Then we discuss which adjustments are useful or whether a new creation fits your goals better.

We implement individual extensions for WordPress and Joomla as well as suitable interfaces and automations. The starting point are the desired processes and the systems involved. More about individual development.

Report on Contact and mention the affected website and a brief description of your request. In case of technical problems, the affected page, an error message and the indication of when the problem occurs.